Frequently Asked Questions (FAQ)

1. Is PilBag a genuine online pharmacy?

Yes, PilBag works with licensed pharmacies and provides genuine healthcare products and medicines.

2. Do I need a prescription for all medicines?

No. Prescription medicines require a valid doctor's prescription. OTC products can be purchased without a prescription.

3. How long does delivery take?

Most orders are delivered within 2-7 business days depending on your location.

4. Can I cancel my order?

Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.

5. How can I contact customer support?

You can contact us through our Contact Us page or email support.